Refund policy

 

All sales are final. We do not accept returns or exchanges for unwanted, incorrectly ordered, or changed-mind purchases. Please make sure you carefully review your order details before completing your purchase.

Damaged, Defective, or Incorrect Products

Please inspect your order immediately after receiving it. If your product arrives defective, damaged, or materially different from the product you ordered, please contact us as soon as possible at mohamad20004@outlook.com.

To help us resolve the issue, please provide your order number and clear photos or videos showing the problem. Once we verify the issue, we will process a full refund of the purchase price to your original payment method. You will not be required to return the defective or damaged product unless we specifically instruct you otherwise.

Claims should be submitted promptly after delivery so that we can investigate and resolve the issue as quickly as possible.

Refunds

Once your claim has been reviewed and approved, we will process your full refund to the original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.

If you have any questions regarding our refund policy, please contact us at mohamad20004@outlook.com.

Important: This policy does not limit any consumer rights that cannot legally be excluded under applicable law.